Facing Paramount Plus not working issues, such as streaming failures or login errors? Common causes include unstable internet, outdated apps, or device compatibility problems. This 2025 guide provides targeted fixes to resolve Paramount Plus not working on platforms like smart TVs, phones, Roku, Fire TV, and browsers, ensuring uninterrupted access to your favorite content.

Part 1. Why Does Paramount Plus Streaming Not Working?

If Paramount+ stops streaming, several technical or network-related factors usually cause the issue. Identifying the root reason makes troubleshooting the Paramount Plus not working issue faster and more effectively:

• Weak Internet Connection: Unstable or slow bandwidth prevents Paramount+ from loading content smoothly.
• Outdated Version of the App: An outdated app build can crash or be incompatible with the streaming service.
• Device Compatibility Issue: Older, unsupported, or outdated smart TVs are unable to execute the Paramount+ app effectively.
• Corrupted Data or Cache: Corrupted temporary files may stop smooth playability or freeze apps.
• Server Down Periods: Paramount+ servers occasionally have down periods, which result in service interruptions for all users.

Part 2. How to Fix Paramount Plus Not Working

You can fix Paramount Plus not working by applying the following targeted troubleshooting steps that address both device and network issues:

Way 1. Check Internet Connection

A stable internet connection (4 Mbps for SD, 25 Mbps for UHD) is essential for Paramount Plus. Test your speed using fast.com. If slow:

• Restart your router or switch to a wired connection.
• On mobile devices, try mobile data to bypass Wi-Fi issues.

Way 2. Troubleshooting Device-related Issues

Different devices may require unique fixes when Paramount Plus is not working. Hence, the following are quick troubleshooting steps for each device type:

1. Roku

Users of Roku can restart the device or update it to resolve the Paramount Plus not working dilemma:

Restart Roku:

Step 1. Hit the Home button on the Roku remote and press the upward arrow button once to select the Settings option. Moving forward, touch the right arrow to view all the configuration options.

Step 2. Here, hit the upward arrow once to access the System tab and scroll to choose the System Restart option.

Step 3. Following that, opt for Restart and confirm it one more time to reboot Roku.

Update Roku:

Step 1. Approach the Settings on Roku and move to the System tab to proceed.

Step 2. Then, scroll to select the System Update option and view the current firmware build.

Step 3. Lastly, hit the Check Now button to check and upgrade the system OS of your Roku.

2. Fire TV

Users can clear the app cache or reboot the Fire TV to deal with the Paramount Plus not working problem:

Clear Paramount+ App Cache:

Step 1. Move to the Home screen to access Fire TV Settings and opt for the Applications tab.

Step 2. Here, select the Manage Installed Applications option and choose the Paramount+ app.

Step 3. Lastly, opt for the Clear Cache option and press the related button to erase the temporary files.

Restart Fire TV:

Step 1. Within the Settings of your Fire TV, choose My Fire TV to proceed.

Step 2. Following that, opt for Restart to reboot your TV for better streaming.

3. Smart TV

A smart TV user can choose to reinstall the Paramount+ app or verify that their TV is supported by the service.

Reinstall Paramount+:

Step 1. Move to the Home screen and opt for the Apps option to access the Paramount+ App.

Step 2. Then, choose the Delete option to remove the Paramount+ app from your TV.

Step 3. Lastly, access the Paramount+ app in the App Store and use Install to get it.

Verify Smart TV Compatibility:

Use a web browser to access the official Paramount+ site to check the supported device list.

4. Mobile Devices

Smartphone users can force close the Paramount+ app or free up storage to fix the Paramount Plus not working issues:

Force Close the App:

• Android: Tap the square or three lines icon at the bottom of the screen to access the recent applications. Then, find the Paramount+ app on the home screen, swipe it up to force close the app.
• iPhone: Slide your finger halfway to the home screen from the bottom to access the App Switcher. Here, swipe up the Paramount+ or any other you want to force close.

Check Storage:

• Android: Get to the phone settings and tap the About Phone option to proceed. Following that, press Storage to see the mobile storage breakdown on the next screen. You need to have at least 1GB of free space for Paramount+ to work effortlessly.

• iPhone: Access the General tab from the mobile settings and tap the iPhone Storage option. As you access the storage details, you can offload apps to make some space.

Way 3. Troubleshooting App-related Issues

The issues plaguing the Paramount+ application can be resolved through upgrading it or removing temporary files:

1. Update Paramount Plus App

Since the outdated applications can cause streaming or login issues, upgrade the app via these steps:

Depending on the mobile, proceed to the Google Play Store or App Store and search for the Paramount+ application. Here, touch the Update option to update the application, if it’s available.

2. Clear Cache

Although meant to increase the app performance, this temporary data can become corrupted to cause the Paramount Plus not working issue. Here is how to deal with it:

Step 1. Find the Paramount+ app icon and long-press it to tap the App Info icon. Then, choose the Clear Data button on the next screen to proceed.

Step 2. Following that, opt for Clear Cache and delete the temporary data by tapping the OK button.

3. Reinstall the Paramount Plus App

It is the last resort to ensure that the latest version is running and all settings are restored to help resolve the problem:

• Android: Find the app on the home screen and press it for a while to tap Uninstall from the pop-up menu. Then, hit the Uninstall button again to delete the app and move to the Google Play Store to reinstall Paramount+ via Install.
• iPhone: Make your way to the iPhone Storage screen from the General settings and find the Paramount+ app. Next, tap the Delete App option and confirm it again to remove the app. Lastly, access the App Store to reinstall the application using the Get button.

Way 4. Troubleshooting Browser-Related Issues (Desktop)

Browser errors can sometimes cause the Paramount Plus not working issue, but simple adjustments can fix it.

1. Disable Ad Blockers

As ad blockers may prevent Paramount Plus from loading properly, disable them: After accessing Paramount Plus, tap the ad blocker icon from the top and select Pause on This Site.

2. Update Browser

Using an older browser will result in playback errors, so get the more recent version of the one you are using:

Step 1. Click the three vertical dots in the top right corner of Chrome and tap Help from the menu. Then, choose About Google Chrome to let the browser check for updates.

Step 2. When an upgrade is available, press Relaunch to update Chrome to the latest version.

3. Clear Caches and Cookies

Corrupted cookies and caches are the most frequent cause of login or buffering issues:

Utilize the Ctrl + Shift + Del key combination to access the Delete Browsing Data window. Here, select the options related to cookies and cache, and use the Delete Data button to erase them.

4. Try a Different Browser

If Paramount Plus continues to fail on Chrome, try another browser like Firefox or Safari. Some browsers handle streaming differently, and switching resolves stubborn issues instantly without further troubleshooting.

Way 5. Asking Help from Paramount+ Support Service

If the ‘Paramount Plus not working’ error persists, contact Paramount Plus Support via:

• Help Center: Visit the Paramount+ Help Center, select Contact Us for live chat or a form. Include screenshots and details.
• Social Media: Reach out via Twitter for quick responses.
• Phone (US): Call 1-888-274-5343 for direct support.

Conclusion

Paramount Plus not working often stems from connectivity, outdated apps, or device issues. Fix it by checking your network, updating or reinstalling the app, clearing cache, or switching browsers. For persistent problems, contact Paramount Plus Support. These solutions ensure seamless streaming across Roku, Fire TV, Smart TVs, and mobiles.