Movie lovers on Reddit have voiced their frustration over the “Hulu subtitles not working” issue, ruining the entire viewing experience. If you’ve faced the same issue, you’re in the right place. In this guide, we’ll walk you through the most effective solutions, such as adjusting subtitle settings, reinstalling the Hulu app, or restarting your device. 

While some of these fixes might seem a bit technical at first, we’ll break them down so anyone can follow along. With just a few quick adjustments, you’ll be back to watching your favorite Hulu content with subtitles working perfectly.

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Why are Hulu Subtitles Not Working?

Before learning about the optimal solutions, get yourself familiarized with these top reasons for the “Hulu subtitles not working” problem. 

Incorrect Subtitle Settings: The subtitles may be disabled by default or set to the wrong language. 

Outdated Hulu App: When watching content on older versions of the Hulu app, you can face functionality issues, including problems with subtitles. 

App Glitches: Temporary bugs can affect the working of this app, which can lead to the “Hulu subtitles not working” issue. 

Internet Connectivity Problems: An unstable internet connection can occasionally prevent subtitles from loading properly. 

How to Fix Hulu Subtitles Not Working

After exploring the reasons for the subtitle-related issue, you might be curious about its effective solutions. So, let’s go through the most effective methods to get your subtitles back on track.

Method 1. Check the Internet Connection

Most of the users overlook the internet instability as the reason for the “Hulu subtitles not working” issue. Since these subtitles load alongside video content, weaker connections will cause them not to load. 

To rule out network-related issues, first test your internet speed using services like Speedtest. Once you confirm your network is stable, rule out connectivity as the cause and move on to other methods if needed.

Method 2. Check the Subtitles Settings

Sometimes, the problem lies in the subtitle settings themselves. So, there is a chance that subtitles are turned off or customized in a way that makes them invisible. Take guidance from the steps below to adjust these settings to fix the  “Hulu subtitles not working” problem. 

Step 1. Play a movie on Hulu. Locate and click the settings icon. A new yet small menu will appear. Click on Subtitles & Audio. 

Step 2. Afterwards, choose the desired language for the subtitles if they were turned off by default. Then, tap on Settings and adjust the color, style, and size to make them visible on your movie screen. 

Method 3. Restart the Hulu App

As discussed, users can face app glitches more often than they’d think. For this, perform a quick restart to clear out temporary bugs or stalled processes that prevent subtitles from displaying. Anyone can resolve the “Hulu subtitles not working” issue through the following instructions. 

• Go to the Settings of your smartphone. Locate and choose a tab named Apps.
• Scroll down to find the Hulu application and click on it. 
• Select the Force Stop icon on the App Info screen.
• Afterward, simply restart your streaming application to see if it works properly. 

Method 4. Clear Cache on Your Device

Over time, some cache files can build up and interfere with how Hulu loads content, including subtitles. Follow these simple steps to clear this stored data to resolve conflicts that may be blocking subtitle functionality.

For Mobile 

Upon entering the Apps settings, pick Hulu and press the Storage icon. Moving forward, hit the Clear Cache icon to delete any files interfering with the subtitles display. 

For Browser

Start by accessing the Settings window through the Three Dots menu on your desired browser. Now, enter the Privacy and Security tab and tap the Delete Browsing Data option. From the new dialog box, check the Cached Images and Files box before tapping Delete Data. 

Method 5. Update the Hulu App

With outdated versions, users can experience compatibility issues, especially when there have been recent changes to how subtitles are delivered. To resolve the “Hulu subtitles not working” problem due to this issue, simply visit the official app store of your device and tap update.

Also read: How to watch Hulu on TV

Method 6. Restart Your Device

Sometimes, viewers may face this subtitle malfunction due to their device acting up behind the scenes. When your streaming device is constantly juggling background processes, it will slow down or behave unpredictably. 

In such scenarios, give your device a simple restart to refresh the system’s memory. To reboot your mobile, long-press the Power button and pick restart. To restart the smart TV, use the remote and wait around ten seconds before turning it back on.

Method 7. Reinstall the Hulu App

If all else fails, the app itself might have gotten corrupted. To fix the “Hulu subtitles not working” issue, try reinstalling this app using these steps to remove all residual errors or faulty data. 

Step 1. Initiate this task by holding the Hulu app icon to access a new menu. From here, press Remove App and choose Delete App from the next pop-up. 

Step 2. After confirming the deletion, go to the official store of your device and tap the Install button to get the Hulu app back. 

Bonus Tip. How to Download Hulu Videos with Subtitles

When you face failure while resolving the “Hulu subtitles not working” problem, try downloading videos with subtitles using Keeprix Video Downloader. With this tool, you can save Hulu movies directly to your computer in the desired format with multilingual audio. 

While downloading the content, users get the option to choose the subtitle language and style for optimized viewing. Follow these steps to save videos with subtitles using this downloader. Before downloading Hulu videos with subtitles, you can download and install Keeprix Video Downloader on your computer first.

Free download

Step 1. Launch Keeprix Video Downloader and Log in to Hulu 

Once you launch this downloader, tap the Download Video tab and pick Hulu. Upon entering its built-in Hulu browser, press Sign In and log in with your Hulu email.

Step 2. Pick the Content You Want to Download with Subtitles 

Afterward, either use the search bar to look up the Hulu content you want or paste the video’s direct URL. After locating the title, go to its details page and hit the Download icon to begin.

Step 3. Optimize Subtitle Settings and Download the Movie

Upon reaching a new screen, adjust the subtitle settings, such as language and subtitle type. Finally, choose the desired resolution and audio options before hitting the Download button. 

FAQs About Hulu Subtitles Not Working

Q1. Can I add subtitles to Hulu?

Yes, you can absolutely add subtitles on this streaming platform. While watching any content, just tap the Settings icon and then pick Subtitles to choose the caption language you want.

Q2. Why is closed captioning not working on my TV?

Closed captioning may fail to work on your TV due to disabled settings, outdated software, or issues with the streaming app. Some channels or services may not support captions for all content, causing this issue. 

Q3. How do I permanently get subtitles on Hulu?

To permanently get captions on your Hulu videos, try enabling Subtitles within the Settings menu while playing content. If Hulu keeps forgetting this setting when you play this video, use Keeprix Video Downloader to save your favorite content with customized captions. 

Conclusion 

As discussed, Hulu subtitles not working can bring frustration for viewers. Such issues may stem from multiple causes, including incorrect settings, app glitches, or outdated versions. Thankfully, these problems are usually easy to fix with simple steps like adjusting subtitle settings or restarting your device. 

However, when the problem persists, Keeprix Video Downloader serves as a reliable alternative. Through this tool, you can download Hulu videos with customized subtitles for offline viewing.