How to Fix Amazon Video Not Downloading Issues 2025
Are you struggling to download Amazon Prime videos? You’re not alone! It can be very frustrating when the television shows or films you love aren’t downloading to watch offline. This might occur due to a slow connection, lack of space, or an old app. But don’t panic; there are a few easy ways to repair it!
In this guide, we will show you 5 simple steps to resolve the Amazon video not downloading problem in 2025. Whether it’s making sure your network settings are correct, clearing space on your device, or utilizing a third-party app, these instructions will walk you through downloading and watching your videos with ease. So, let’s get started!
Amazon Video Not Downloading
Why Is Amazon Video Not Downloading?
If Amazon video is not downloading, there could be several reasons behind it. In this section, we have listed some of the most common reasons for it.
| Reason | Explain |
| 1. Poor Internet Connection | A slow or unstable internet connection can interrupt downloads. If your internet signal is weak, downloads may take too long or fail to download entirely. |
| 2. Insufficient Storage Space | If your device doesn’t have enough free space, Amazon Prime Video won’t be able to save the file. |
| 3. Outdated Prime Video App | An outdated version of the Amazon Prime Video app can cause download problems. |
| 4. Device Compatibility Issues | Not all devices support Amazon Prime Video downloads. Some older devices or certain operating systems may not allow offline downloads. |
| 5. Download Limit Reached | Amazon Prime download limit is 25 titles at a time. If you’ve already reached the maximum downloads of videos, you’ll need to remove some in order to add new ones. |
| 6. Region Restrictions | Some Amazon videos cannot be downloaded in some areas. So, if you are abroad or the film you wish to download is not supported in your area, you may not be able to download it. |
| 7. Account or Subscription Issues | If there’s a problem with your Amazon Prime membership, such as an expired subscription, it may block the download feature. |
How to Fix Amazon Video Not Downloading
Now that you know why you are unable to download Amazon Prime videos, let’s see how you can fix it.
Method 1: Check Your Network Connection
You will not be able to download Amazon Prime material if your internet connection is slow or inconsistent. So the first thing to test is your internet connection:
- On your phone, navigate to “Settings > Wi-Fi” or “Settings > Mobile Service” and see if a connection is established.
Change WiFi Settings
- On your computer, navigate to the “Internet Access” option in the taskbar and see if the Wi-Fi is turned on.
Turn on WiFi on Computer
If the internet is connected and working in good condition, you may give the next method a try.
Method 2: Check Your Amazon Prime Membership
It may be that your Amazon Prime membership has expired. To verify the status of your membership, do the following:
- Go to Amazon Prime and sign in using your account details.
- Click on your profile icon in the top right corner and select “Account & Settings.”
Amazon Prime Account Settings
- If you don’t have a subscription, you can sign up for it.
Check Amazon Prime Membership
You will now be able to easily download Amazon Prime videos.
You may also like: How to download Amazon Prime videos on Mac
Method 3: Check the Video Status (If It’s Still on Amazon Prime)
Another reason why Amazon video not downloading could be because the movie is no longer available on Amazon Prime. To check its status:
- Open Amazon Prime on your desktop or mobile, and search for the movie title.
- If it doesn’t show up, it means it is no longer available on Prime.
Search Title on Amazon prime
- If it’s available, but only for purchase or rent, it means it is not available for Prime Members anymore, and you won’t be able to download it.
Method 4: Delete Some Downloads
Amazon has a limit on how many videos you can download. If you have exceeded that limit, it’s time to delete some downloads to make space for the new ones.
Here’s what to do:
- Launch Amazon Prime, and tap on “Downloads > Edit.”
Edit Amazon Prime Downloads
- Select the video you want to delete, and tap on “Delete” to delete it from the download section.
Delete Amazon Prime Downloads
Deleting videos from the download section will most likely resolve the Amazon video not downloading issue.
Method 5: Download Prime Video on Desktop
If none of the methods mentioned above work, you can download the Amazon Prime video on your PC using a third-party video downloader like Keeprix Prime Video Downloader. It is a powerful video downloader specifically meant to make streaming video downloading easier for offline watching. It’s compatible with all major platforms, such as Netflix, Amazon Prime Video, Disney+, Hulu, HBO, YouTube, and TikTok.
Benefits of Using Keeprix for Amazon Movie Downloads:
High-Quality Downloads: Supports up to 4K downloads for Amazon Prime videos.
Fast Download Speeds: It is equipped with advanced technology that enables high-speed downloads so that you can save your favorite Amazon movies quickly.
Multilingual Support: Keeprix Video Downloader supports multiple audio tracks and subtitles so that you can enjoy Amazon movies in different languages and with subtitles.
No Viewing Restrictions: Once downloaded, you can transfer the Amazon movies to any device and view them offline without the need for the Amazon Prime Video app.
Steps to download Amazon Prime videos on your desktop:
Step 1. Download and install Keeprix Prime Video downloader on your computer.
Step 2. Launch Keeprix Video Downloader and choose Amazon Prime.
Choose Amazon Prime in Keeprix Video Downloader
Step 3. Log into your Amazon Prime account and search for the video you want.
Log Into Prime Video Account
Step 4. Click download and find the finished videos in the download list.
Downloading Prime Videos
Part 3: FAQs About Amazon Video Not Downloading
1. How many videos can I download from Amazon Prime?
You can download 25 videos from Amazon Prime on devices that are connected to the same account. This implies that regardless of how many devices you own, you can only download a maximum of 25 videos.
2. Why is my Amazon Prime Video not loading?
If your Amazon Prime Video is not loading, it could be due to:
- A slow or unstable internet connection
- Issues with the Amazon server
- An outdated Amazon app
- Corrupted cache or cookies
- Unsupported device
3. How do I clear the cache on Amazon Prime Video?
To clear the cache on Amazon Prime Video, here’s what to do:
On your smartphone:
- Go to “Settings > Apps,” and select Prime Video.
- Find the option to “Clear Cache” and select it.
On your browser:
- Go to “Settings > Privacy & Security.”
- Click on “Delete Browsing Data” and select “Cached Images & Files.”
- Click “Delete Data” to clear the cache.
Conclusion
It can be quite frustrating if your Amazon video not downloading when you want to watch them offline. In this guide, we have rounded up 5 tried and tested tips to help you download your favorite Amazon videos. While all the methods mentioned are great, if you’re looking for a foolproof way to download Amazon Prime videos, without any geographical limitations, Keeprix Video Downloader is the way to go! So, get Keeprix now, and watch Amazon videos, whenever you want!
