You pay for Disney Plus to enjoy fast, smooth streaming. But instead, it’s crawling. The screen freezes, videos won’t load, and everything feels slow. In short, the fun turns into frustration. But have you ever thought why is Disney Plus so slow, even with a paid subscription? 

Don’t worry! This article will keep it simple. We will explore some common reasons and show you nine easy ways to speed it up. You will also find a great alternative that offers a better experience. Let’s dive in!

Why Is Disney Plus So Slow?

Here are some common reasons that cause Disney Plus buffering issues:

1. Weak Internet Connection: This is one of the obvious reasons. If your internet is weak or unstable, streaming will be laggy. The videos will take time to load and buffer often.

2. App or Device Issues: If your Disney Plus app or device is outdated or not running properly, it can cause lag and slow performance.

3. High Traffic on Disney’s Servers: At times, Disney Plus servers get overloaded, especially during peak hours, which are usually 7 PM to 11 PM. This can also lead to slow streaming.

4. Background Apps Using Internet: If other apps or devices are using the internet at the same time, they can take up bandwidth and cause Disney Plus buffering issues.

5. Hardware Problem: Old or underpowered devices may struggle to run Disney Plus smoothly. You can face app freezing or long loading times.

6. Incompatible Browser or Device: Some browsers or devices may not be fully compatible with Disney Plus, which can directly affect the performance.

Now that we have discussed the common reasons, it’s time to explore the fixes.

Disney Plus Buffering? Fix It in 9 Ways

This part covers nine easy ways to speed up Disney Plus. You can follow each of them and see which works best for you!

Way 1. Restart Your Device

It may sound very basic, but restarting your device can sometimes fix the lag. When your device stays on for too long, it can slow down or glitch. So, a quick reboot clears the memory and gives it a fresh start.

What you need to do is close the Disney Plus app and all other background apps. Then, power off your device completely. Wait for a few seconds. 

Now turn it back on and open the Disney+ app again. This time, you will see a speed improvement. This is one of the easiest ways to fix the Disney Plus buffering issue. 

Way 2. Improve Your Internet Connection

When you have slow or unstable internet, you will face a lot of buffering on Disney Plus. You need at least 5 Mbps for HD videos, and if you want to play videos in 4K, you need 25 Mbps.

You can check your internet speed at fast.com. If it’s too slow, you can move the router closer to your device, and if you are using a PC or TV, you can use a wired connection.

Some people think of using mobile data for streaming, but let me tell you, streaming on Wi-Fi is better than using mobile data. However, you can use an Ethernet cable if your Wi-Fi is weak. It can improve the speed. 

Way 3. Clear App Cache

Over time, Disney Plus stores temporary data—called cache—to help load faster. But too much of it, or corrupted files, can slow things down instead. 

This can lead to buffering, freezing, or poor performance. Clearing the app cache can fix this easily. Here is how you can clear the ache:

On TV:

Step 1. Go to “Settings” > “Applications” > “Manage Installed Applications.”

Step 2. Find “Disney Plus,” select “Clear Cache,” and confirm.

On Android/Tablet:

Step 1. Go to “Settings” > “Apps” > “Disney+.”

Step 2. Click “Storage,” then select “Clear Cache” or “Clear Data.”

On Google Chrome:

Step 1. Open Chrome and click the three-dot menu in the top right corner.

Step 2. Go to “Delete Browsing Data.”

Step 3. Choose a “Time range,” check “Cached images and files,” then click “Delete data.”

On Chromecast:

Step 1. Go to “Settings” > “Apps” > “Chromecast built-in” > “Disney+.”

Step 2. Select “Clear Data” and “Clear Cache,” then tap “OK.”

On Xbox:

Step 1. Open “My games & apps,” then go to “Apps.”

Step 2. Find “Disney+,” press the menu button, and select “Clear Cache” or “Manage App” > “Clear saved data.”

Way 4. Improve Your Hardware

Still wondering why is Disney Plus so slow, even with fast internet? Your hardware might be the issue. Even if your device supports Disney Plus, outdated or incompatible cables can cause lag. Disney recommends HDCP 2.2-compatible cables for smooth UHD streaming, especially for smart TVs, Roku, Fire TV, and other devices.

If your HDMI cable or port doesn’t meet this standard, it can slow things down. So, check your setup. Replace old cables and make sure your device is fully compatible.

Way 5. Download Disney Plus Videos to Watch without Lag

If there is a lot of Disney Plus buffering, it’s hard to enjoy your favorite shows and movies. A simple way to fix this is to download the videos first. That way, you can watch offline—no lag, no loading, no problems.

Keeprix Video Downloader makes this easy. It lets you save Disney+ shows and movies in MP4 or MKV format.  Also, it supports watching Disney Plus abroad without geo-restrictions. The download is fast, and the quality stays high.

Additionally, it’s very easy to use. Even if you’re not good with software, you will understand it right away. Don’t take our word for it, try it yourself!

Steps to Download Disney Plus Videos Using Keeprix Video Downloader

First, download and install the Keeprix Video Downloader software on your laptop/PC. Then, follow the instructions given below:

Free download

Step 1: Launch the Keeprix Video Downloader on your system and select “Disney+” from the options. You can also paste the video link into the given URL box.

Step 2: After selecting Disney+ or pasting the link, Keeprix Video Downloader will take you to the Disney+ website. Here, you are supposed to log in to your Disney+ account.

Step 3: After logging in, search for the show/movie you want to download. And if you pasted the link earlier, the relevant content will be opened directly.  Click the download icon at the bottom right of the screen.

Step 4: After clicking the download icon, a new window will appear. Here you are supposed to configure the download settings. 

Select the desired “Resolution,” “Audio,” “Subtitle,” “Subtitle Type”, and “Output Path.” Then click “Download” to start the downloading process.

Step 5: You can view the downloading progress in the “Download” panel. You can also “Pause,” “Re-download,” or “Cancel” the process.

Once the download is completed, it will be shown in the “Completed” section.

That’s it! Besides Disney+, you can also use this tool to download streaming from Netflix, Hulu, Amazon Prime, and more.

Way 6. Update the Disney+ App

An outdated app can cause Disney Plus to freeze, lag, or load slowly. Updates often fix bugs and improve performance. Therefore, regularly check for updates and install the latest ones. Also, check your device’s system updates. It can make streaming much smoother.

Way 7. Reinstall Disney+ App

Sometimes, a fresh start is all you need. Uninstalling Disney+ clears hidden bugs and broken files. Then, reinstall it to start clean. This helps fix buffering, lagging, and slow-loading issues. Here is how you can reinstall it:

On TV:

Go to “Settings” > “Applications” > “Disney+” > “Uninstall.”

Then reinstall Disney+ from the App Store or any relevant store.

On Android/Chromecast:

Step 1. Go to “Settings” > “Apps” > “Disney Plus” > “Uninstall.”

Step 2. Reinstall it from the Google Play Store.

On iOS:

Step 1. Long-press the Disney Plus app icon > Tap “Remove App.”

Alt text: uninstall the disney+ app from ios.

Step 2. Reinstall it from the App Store.

On Xbox:

Step 1. Press the “Menu” button on Disney Plus > Select “Manage App”> Tap “Uninstall.”

Step 2. Reinstall Disney+ from the Microsoft Store.

Way 8. Disable VPN or Proxy

Using a VPN/proxy can slow down Disney Plus or block access altogether. These services often route your connection through distant servers. This eventually increases loading times and causes buffering.

Disney+ may also detect VPN usage and restrict streaming for security and licensing reasons. If you’re facing slow performance, try disabling your VPN or proxy.

Once turned off, restart the app and check the speed again.

Way 9. Switch Devices or Browsers

Sometimes, Disney Plus buffering is caused by your device or browser. Older devices can slow down streaming, leading to buffering. 

Try switching to a newer phone, tablet, or TV. If you’re using a browser, try switching to Chrome or Edge. Also, make sure both your device and browser are updated. This simple change can help fix Disney Plus buffering and smooth your streaming experience.

Conclusion

Now you must have the answer to “Why is Disney Plus so slow.” No one likes interruptions while watching a good show. Thankfully, there are easy ways to fix ‘Disney Plus buffering’ problems. From clearing your cache to checking your internet speed, a few small changes can improve your streaming experience. Updating or reinstalling the app can also help. And if nothing works, downloading videos is the safest bet.

With Keeprix Video Downloader, you can save Disney+ shows/movies to your device and watch them offline. Download it now to experience simple, fast, and easy watching.